Every Answer in Your Business, One Question Away
Your business already holds the answers — in the accounting package, the job system, a SharePoint library and a decade of email. SAI puts all of it behind a single question, asked the way you would ask a colleague, and answers in seconds with the source attached.
It is delivered as a managed service. We deploy it, connect it, set the access rules with you, and keep building on it every month — for one monthly fee that covers every member of your staff.
Nothing New to Learn
SAI lives in the app your team already has open all day. No new login, no new tab, no rollout pain, and it works the same on a phone from a job site.
Every Figure Comes Sourced
Each number names the system, the period and the record count it came from — so the answer can go straight into a meeting, a board pack or a client email.
Reports That Build Themselves
The report someone loses half a day to each month becomes a one-line request, formatted and filed into your own SharePoint before the coffee is cold.
Everyone Is Included
Priced on your headcount rather than per seat, so you are never rationing access or deciding which staff deserve the tool.
The Questions Your Team Already Asks — Answered in Seconds
These are the things staff currently interrupt someone else to find out, or open three systems to work out for themselves.
- How did we track against budget last month?
- Which jobs went over quote this quarter?
- What is our cash position looking like?
- Which clients have grown the most this year?
- Who owes us money past 60 days?
- Has this supplier invoice already been paid?
- Build me the aged debtors report for Tuesday.
- What did we invoice this client last financial year?
- Which jobs are sitting unallocated this week?
- Where did the Kwinana job blow out?
- Whose tickets are overdue right now?
- Pull the site file and the last three variations.
It Knows Your Business Because It Reads Your Business
SAI connects to the platforms you already pay for and queries them live, so every answer reflects today's records rather than last night's export.
Microsoft 365
SharePoint, Outlook, Teams and OneDrive — your files, your threads and your history, searchable in plain English and respecting the access each person already has.
Accounting
Xero and MYOB connected as standard. Debtors, invoicing, supplier payments and revenue, answered without anyone opening the ledger.
Your Line-of-Business Systems
Job management, CRM, ERP, payroll and rostering. We assess your stack at Discovery and connect what matters most to your team first.
The Reports Nobody Has Time to Build
Ask once, and the finished file appears in your own SharePoint — formatted, current, and ready to send. Reporting workflows are unlimited and included, and we build new ones for you every month.
Every Business
- Aged debtors
- Monthly management pack
- Job and project profitability
- Work in progress
- Stock reorder list
Trades & Construction
- Job cost against quote
- Subcontractor compliance status
- Retention schedule
- Variations not yet billed
Professional Services
- Utilisation by person
- WIP by matter or client
- Unbilled time
- Fee estimate against actual
Safe Enough to Give the Whole Team
SAI comes from the team behind DefenderSuite, working with defence-adjacent, healthcare and professional services clients across Western Australia. The governance was designed first and the product built to fit it.
- Hosted in Australia — your documents and indexes stay on Australian infrastructure, under your own tenant's control.
- Nothing retained — what your staff ask is never kept by the model provider or used to train anything.
- Isolated per business — retrieval is scoped to your organisation before a question is ever answered.
- Access by role — staff, manager and director tiers agreed with you and signed off before launch.
- Fully auditable — every question and every file produced is logged against the person who asked.
- A real team behind it — escalation to Superior IT, the same people who already support businesses like yours.
Live in Weeks, Not Quarters
We assess your business and your systems first, then deploy against an agreed scope — so your team meets a working assistant, not a blank chat box.
AI Discovery
We sit with each team, map where the time actually goes, and assess your systems for what can be connected. You leave with a prioritised plan and a fixed price — yours to keep either way.
Connect & Configure
Connectors configured, access rules agreed and signed off with you, and your first reporting workflows built against your real data.
Launch & Training
Rollout to every staff member in Teams, with a training session and a short prompt guide per team so people know what to ask for on day one.
It Keeps Getting Better
Every month we use your included development time to build the next report or workflow your team keeps asking for. The service you hold in year two is worth more than the one you signed.
One Monthly Fee. Everyone Is Included.
Priced on your headcount rather than per seat, so access is never the thing you have to ration. Your exact figure is confirmed at Discovery.
SAI Managed — All Staff Included
For a business of up to 10 staff. Larger teams are priced by headcount band, confirmed at Discovery.
- Assistant in Teams for every staff member
- Microsoft 365 and accounting connectors
- Full reporting catalogue, unlimited use
- Included development time every month
- Ongoing support from Superior IT
AI Discovery
Workflow mapping, a system assessment and a written plan with fixed pricing. Half the fee is credited back against your implementation when you proceed.
Implementation One-off
Connector configuration, access rules, your first reports and staff training — quoted from Discovery against your actual systems, with no surprises after signing.
Standard Connectors
Microsoft 365, Xero, MYOB and ConnectWise are included in your monthly fee, built once and maintained for you as vendors change their platforms.
All pricing ex GST, in Australian dollars, on a 12-month term. Included development hours are a monthly minimum rather than a capped allowance. Superior IT managed clients receive a partner rate, and annual prepayment carries two months free.
Next Steps
A Discovery takes a couple of hours of your team's time and gives you a written plan you can act on, whether or not you go ahead with us.
Book a Discovery
Tell us your staff numbers and the systems you run. We will come back with what is possible before anyone commits to anything.
Workflow Review
We sit with each team, find where the hours are going, and work out which answers your people need most often.
Plan & Proposal
You receive a prioritised plan and a fixed price, with half the Discovery fee credited back when you proceed.